Terms of Service

These Terms govern your use of the PhantomNode Technologies website and services. By using our site or engaging our services, you agree to these Terms.

Who we are

PhantomNode Technologies is run by its founder, Yesudas, from India. You can reach us at hello@phantomnodetechnologies.com.

Our services

PhantomNode provides website design and development, review automation, marketing systems, and AI infrastructure for home-service businesses. The specific scope, deliverables, timeline, and price for any engagement are defined in a separate written proposal and agreement.

Payments

Projects are structured as a partnership. An initial payment begins the work, and the balance is due on delivery, as set out in your agreement. Ongoing services are billed via a monthly retainer. Accepted payment methods are Wise, Bank Transfer, and PayPal. Invoices include payment instructions and due terms.

Ownership

On full payment, you own the website and systems we build for you. We retain ownership of our underlying tools, templates, and know-how. Third-party platforms remain governed by their own terms.

Client responsibilities

• Provide accurate information and timely content, approvals, and access needed to deliver the work.
• Keep your client portal credentials secure and confidential.
• Ensure any materials you supply do not infringe third-party rights.

The retainer

The monthly retainer covers hosting, maintenance, monitoring, updates, optimization, and reporting, plus ad management and automation tuning on applicable tiers. Retainer terms, including notice periods, are set out in your agreement.

Cancellation & refunds

• You can end the monthly retainer with thirty days’ notice. There is no lock-in beyond that.
• The balance of a project is only due on delivery, so you never pay in full for work you have not received.
• If you cancel before work starts, your initial payment is refunded in full.
• If a project is cancelled after work has started, how the initial payment is treated is set out in your written agreement, which you see and approve before paying anything.
• Prices on this website are indicative ranges. The price you pay is the one confirmed in your agreement, with no fees added later.

Acceptable use

You agree not to misuse the website or services, attempt unauthorized access, or use them for unlawful purposes.

Disclaimers & limitation of liability

We deliver our services with professional care, but we do not guarantee specific business outcomes, revenue, or rankings, which depend on many factors outside our control. To the extent permitted by law, our liability arising from the services is limited to the amounts you paid for the engagement giving rise to the claim.

Changes to these terms

We may update these Terms from time to time. Material changes will be reflected by the “last updated” date above.

Contact

Questions about these Terms? Email hello@phantomnodetechnologies.com.